If you wish to become a member, please click the "Apply" button. There is an admission fee of 30,000 yen (tax included). (Payment can be made by credit card or bank transfer.)
The enrollment process is complete upon completion of the application process and payment of the enrollment fee. The warranty will begin on the date of shipment of the product.

You will receive a Toyo Kitchen Style Concierge Club membership card and a membership number sticker at a later date. The membership card will include your membership number, name, warranty start date, warranty end date, and maintenance request address (Toyo Kitchen Customer Service, TEL/FAX/email address). Please be sure to check the information on the card when you receive it.
Your membership card is required for maintenance requests, so please keep it in a safe place where you can easily find it. The membership number is especially important information, so please be careful not to leak it.

The membership number sticker contains a six-digit membership number. Please affix it to the back of your kitchen door, etc. as soon as you receive it.

In the event of maintenance, please contact Toyo Kitchen Customer Service and provide your name, address, Concierge Club Premium membership number, and the membership number listed.

• The warranty covers malfunctions and defects that occur under normal use in accordance with user's manual.
• The warranty period for the built-in appliances in the kitchen is 1 year for our original products and the warranty period for the purchased products is in accordance with the warranty period of the relevant appliances.
• Sliding storage units, sliding wall units, and sliding floor units are warranted for 2 years.
• In principle, the rooms are for general household use, and other uses (cooking classes, kitchens, etc.) are not eligible.
• Warranty coverage will be in units of one set.
• Please note that membership may not be available for use overseas or on remote islands within Japan.
• The warranty does not cover damage caused by earthquakes or other disasters.
• The details of the warranty will be in accordance with the contents of our warranty card.

• Please complete the enrollment process as soon as possible after purchase.
• Please note that the enrollment fee will not be refunded if you request to withdraw from membership during the course of your enrollment.
• In accordance with our privacy policy, we will not use your personal information for any purpose other than to respond to your requests for maintenance and to inform you about our events and products.

If you wish to become a member, please follow the "How to Apply" procedure. The enrollment procedure will be completed when the application is completed. The warranty will begin on the date of shipment of the product.

After you register, an auto-reply e-mail will be sent to you for confirmation. Within a few days after that, the secretariat will send you an e-mail confirming the completion of the registration process. Please keep your membership number (10 digits) in that e-mail so that you do not lose it. When maintenance is required, please contact Toyo Kitchen Customer Service and provide your name, address, Concierge Club Basic membership number, and the membership number. (You may also use the number on your warranty card if you are unsure.)

• The warranty covers malfunctions and defects that occur under normal use in accordance with user's manual.
• The warranty period for the built-in appliances in the kitchen is 1 year for our original products and the warranty period for the purchased products is in accordance with the warranty period of the relevant appliances.
• Sliding storage units, sliding wall units, and sliding floor units are warranted for 2 years.
• In principle, the rooms are for general household use, and other uses (cooking classes, kitchens, etc.) are not eligible.
• Warranty coverage will be in units of one set.
• Please note that membership may not be available for use overseas or on remote islands within Japan.
• The warranty does not cover damage caused by earthquakes or other disasters.
• The details of the warranty will be in accordance with the contents of our warranty card.

• Please complete the enrollment process as soon as possible after purchase.
• In accordance with our privacy policy, we will not use your personal information for any purpose other than to respond to your requests for maintenance and to inform you about our events and products.