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How to ORDERPurchase Information

Before ordering
Please be sure to check the following information.
Before you consider ordering CARO2, you need to know if the kitchen can be installed in your room, such as the size of the room and the location of the water supply and drainage system.There are a few points we would like you to check. Even the original kitchen,Please be sure to check the installation so that you will not be unable to install the product.

Check 1

When do you need a kitchen?
Check it out.

CARO2 takes approximately 30 days to manufacture due to the production process that begins after the order is confirmed.
In the case of new construction or remodeling, please consult with the building contractor for the appropriate timing.

Check 2

Is the delivery route secured?

CARO2 is assembled in the same way as a regular system kitchen, but it includes large parts such as the worktop and sink unit. Make sure that there is enough space at the delivery entrance and the path from the delivery entrance to the installation site.

Check 3

Check the following checkpoints for the proposed installation location!

  • Width (frontage dimension)
    Check the space to see if a kitchen can be installed. Kitchen installation requires clearance (width of space for construction), not the exact dimensions of the kitchen.
  • Floor level
    Make sure that the floor is level; CARO2 uses Air Flow (AIR FLOW) construction, so some floor undulation can be adjusted, but it will also affect the stability of the installation and the flow of water.
  • Wall Vertical
    Make sure the wall is finished vertically. If the wall is not vertical, there will be a gap between the wall and the kitchen, and the kitchen will not be installed correctly.
  • Corner squareness
    If there is a corner where the installation is to take place, make sure it is finished at a 90-degree right angle.
    If the corner is not right-angled, the kitchen cannot be installed correctly, for example, there will be a gap between the wall and the kitchen.
  • Location and dimensions of window frames and fittings
    Even if the wall surface is finished according to the dimensions, the finished dimensions may differ due to window frames, door fittings, and surrounds.
  • Location and dimensions of substrate to be installed
    The unit requires a solid base to be secured to the wall or floor. Please refer to the installation manual as it varies depending on the width and layout of the unit.
  • Floor and wall finishes
    CARO2 uses Air Flow (AIR FLOW) construction where the unit is supported by legs.
    Walls and floors will remain exposed after installation and should be finished with flooring or wall coverings.

Check 4

Check the following checkpoints to ensure that the facility construction has been completed in advance according to the drawings!

  • Required water supply, hot water supply, drainage, gas, and electrical locations and
    Connection method
    Kitchens are accompanied by a variety of equipment. Water supply, hot water supply, drainage, gas, electricity, and other necessary equipment must be prepared in advance and in place prior to kitchen installation.
  • Gas type, voltage
    If gas is selected for the heating equipment, the "gas type" must be specified. In the case of propane gas, "LPG" is used, and in the case of city gas, the type of gas supplied differs depending on the region, so it is necessary to check in advance. In addition, if you choose an induction heater, wiring for 200V voltage is required.
  • Range Hood Aperture position and dimensions for
    Range Hood uses a sirocco fan system that exhausts air to the outside via a 150 mm diameter duct. A duct must be prepared at the required position.
  • To ensure the safety of heating equipment
    Installation position and distance
    Please check Range Hood stove locations and separation dimensions for combustible materials in accordance with local fire prevention ordinances.

Check 5

Where can I pick up my order?

Delivery of kitchens will be by car. Multiple consignee personnel will be required to pick up the package. Since this is a large package, please make sure to secure a place where you can leave the package. Please note that we will not deliver to the installation site or pick up the packing materials.

Check 6

Have you made arrangements for construction?

In order to make a system kitchen usable, it must be assembled and installed by a contractor.
Please purchase our installation option or consult your local installer.
Please arrange for a contractor and follow the instructions in the enclosed installation manual (also available for download here).

The set does not include parts for connection to on-site piping.

Multi-color kitchen CARO2

Order Flow

From the time you order your designed kitchen to the time we deliver it to you.

Step 1

Confirmation of Important Information

This is an important note for your purchase. Please be sure to read them carefully before clicking the "Agree" button.

Step 2

Confirmation of kitchen specifications

Please check the specifications of the kitchen you have designed on the cart screen. Please check the kitchen size, door color, sink position, and built-in appliances (optional) again before finalizing your order.

Step 3

information entry

Please check the final purchase price and confirm that sales tax and shipping charges are correct.
Please also check the optional parts and installation fees. If all is correct, please register your payment method and customer information.

If you have a delivery date preference, please select the desired date. The minimum delivery time is 30 days after payment is confirmed.

Step 4

Place Order

If there are no problems with STEP 1-3, click the "Purchase with these details" button to complete the process. After the procedure is completed, an email containing the details of your order will be sent to your registered email address. If you do not receive a completion e-mail, please check your junk mail folder or check your registered e-mail address again.

Step 5

Kitchen production begins.

Once we have received your payment and credit card confirmation, we will begin production of your kitchen. Once payment is confirmed, we will contact you by e-mail to inform you of the expected shipping date and other details.

Step 6

Kitchen Delivery

As soon as the shipment is ready, the kitchen will be shipped by the designated courier company.

  • Delivery of products will be made by vehicle at the construction site. If the truck cannot enter the delivery route to the construction site, an additional fee may be charged.
  • Kitchens require professional installation. Please purchase our installation option or consult your local installer.
  • We do not provide storage for purchased products. If there is a period of time before the installation work, we ask that the customer secure a storage location.
  • For some areas, such as remote islands, it may take a little longer. Some products may take several months to arrive.

Let's create a kitchen ofyour color.

HOW TOMAKECARO2

With a package plan that includes a choice of kitchen and interior design,You can choose your kitchen as you wish, quickly and easily.

Build a kitchen

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