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Toyo Kitchen Style Concierge Club

We provide special support 
for customers who want to use our products
beautifully and comfortably
for a long time.

私たちは「住むをエンターテインメント」をテーマにキッチンとインテリアをお客様のライフスタイルに合わせてご提案しています。
デザインや素材などそのこだわりの全てはご購入いただいたお客様に快適なキッチンライフを送っていただくためのもの。永く美しく使っていただけるよう、特別な安心サポートシステムをご用意しました。

Warranty details

5  years Free support

Prompt maintenance response
by professional staff

対象製品 :
CORE

※ご入会金無料です。

PREMIUM

Premium Member

Warranty details

5  years Free support

Prompt maintenance response
by professional staff

対象製品 :
BAY / BAY CUBE / PORTO / CARO2シリーズ

*A membership fee of ¥30,000 is required.

BASIC

Basic Membership

Warranty details

2  years Free support

Prompt maintenance response
by professional staff

Target Products :
TOYO KITCHEN STYLE For all users

*Joining is free.

CORE PREMIUM

COREプレミアム会員

COREご購入のお客様に保証期間を無償で5年に延長する
プレミアムプランをご用意いたしました。

対象製品のCOREをご購入のうえ、「COREプレミアム会員」にお申し込みいただくと、通常1年間の保証期間を無償で5年間へ延長いたします。会員様のメンテンナス受付は、弊社製品に精通した専門部署でもある「トーヨーキッチンメンテンナス」が直接サポートいたしますので、よりご安心いただけます。

Warranty details

5  years Free support

Prompt maintenance response
by professional staff

対象製品 :
CORE

Information on joining

  • About how to join

    ご入会希望のお客様はお申し込みボタンよりご入会の手続きをお願い致します。
    お申し込みの手続きが完了した時点でご入会手続き完了となります。尚、保証開始年月日は、弊社の製品出荷日とさせていただきます。

  • About after joining

    You will receive a Toyo Kitchen Style Concierge Club membership card and a membership number sticker at a later date. The membership card will include your membership number, name, warranty start date, warranty end date, and maintenance request address (Toyo Kitchen Customer Service, TEL/FAX/email address). Please be sure to check the information on the card when you receive it.
    Your membership card is required for maintenance requests, so please keep it in a safe place where you can easily find it. The membership number is especially important information, so please be careful not to leak it.

    The membership number sticker contains a six-digit membership number. Please affix it to the back of your kitchen door, etc. as soon as you receive it.

    メンテナンス発生の際は、トーヨーキッチンカスタマーサービス宛にご連絡いただき、お名前、ご住所、コンシェルジュクラブ COREプレミアム会員である事とともに、記載の会員ナンバーをお知らせください。

  • Warranty Coverage

    • The warranty covers malfunctions and defects that occur under normal use in accordance with user's manual.
    • The warranty period for the built-in appliances in the kitchen is 1 year for our original products and the warranty period for the purchased products is in accordance with the warranty period of the relevant appliances.
    • Sliding storage units, sliding wall units, and sliding floor units are warranted for 2 years.
    • In principle, the rooms are for general household use, and other uses (cooking classes, kitchens, etc.) are not eligible.
    • Warranty coverage will be in units of one set.
    • Please note that membership may not be available for use overseas or on remote islands within Japan.
    • The warranty does not cover damage caused by earthquakes or other disasters.
    • The details of the warranty will be in accordance with the contents of our warranty card.
  • Notes

    • Please complete the enrollment process as soon as possible after purchase.
    • 弊社による責任施工にてキッチンを施工いただいたお客様を対象としています。
    • In accordance with our privacy policy, we will not use your personal information for any purpose other than to respond to your requests for maintenance and to inform you about our events and products.

PREMIUM

Premium Member

限られた方だけに保証期間を5年に延長する
プレミアムプランをご用意いたしました。

対象製品のいずれかをご購入のうえ、ご入会金¥30,000をお支払いいただくと、通常1年間の保証期間を5年間へ延長いたします。会員様のメンテンナス受付は、弊社製品に精通した専門部署でもある「トーヨーキッチンメンテンナス」が直接サポートいたしますので、よりご安心いただけます。

Warranty details

5  years Free support

Prompt maintenance response
by professional staff

対象製品 :
BAY / BAY CUBE / PORTO / CARO2シリーズ

Information on joining

  • About how to join

    If you wish to become a member, please click the "Apply" button. There is an admission fee of 30,000 yen (tax included). (Payment can be made by credit card or bank transfer.)
    The enrollment process is complete upon completion of the application process and payment of the enrollment fee. The warranty will begin on the date of shipment of the product.

  • About after joining

    You will receive a Toyo Kitchen Style Concierge Club membership card and a membership number sticker at a later date. The membership card will include your membership number, name, warranty start date, warranty end date, and maintenance request address (Toyo Kitchen Customer Service, TEL/FAX/email address). Please be sure to check the information on the card when you receive it.
    Your membership card is required for maintenance requests, so please keep it in a safe place where you can easily find it. The membership number is especially important information, so please be careful not to leak it.

    The membership number sticker contains a six-digit membership number. Please affix it to the back of your kitchen door, etc. as soon as you receive it.

    In the event of maintenance, please contact Toyo Kitchen Customer Service and provide your name, address, Concierge Club Premium membership number, and the membership number listed.

  • Warranty Coverage

    • The warranty covers malfunctions and defects that occur under normal use in accordance with user's manual.
    • The warranty period for the built-in appliances in the kitchen is 1 year for our original products and the warranty period for the purchased products is in accordance with the warranty period of the relevant appliances.
    • Sliding storage units, sliding wall units, and sliding floor units are warranted for 2 years.
    • In principle, the rooms are for general household use, and other uses (cooking classes, kitchens, etc.) are not eligible.
    • Warranty coverage will be in units of one set.
    • Please note that membership may not be available for use overseas or on remote islands within Japan.
    • The warranty does not cover damage caused by earthquakes or other disasters.
    • The details of the warranty will be in accordance with the contents of our warranty card.
  • Notes

    • Please complete the enrollment process as soon as possible after purchase.
    • Please note that the enrollment fee will not be refunded if you request to withdraw from membership during the course of your enrollment.
    • In accordance with our privacy policy, we will not use your personal information for any purpose other than to respond to your requests for maintenance and to inform you about our events and products.

BASIC

Basic Membership

Free membership registration adds one year to the warranty period.
Support system for more reliable use.

Users who purchase our kitchens will have a two-year warranty period instead of the usual one-year period if they register as a member (free of charge). Any malfunctions or defects that occur within that period will be repaired free of charge.
In addition, maintenance will be provided directly by "Toyo Kitchen Customer Service", who is familiar with our products, for members only.

Warranty details

2  years Free support

Prompt maintenance response
by professional staff

Target Products :
TOYO KITCHEN STYLE For all users

Information on joining

  • About how to join

    If you wish to become a member, please follow the "How to Apply" procedure. The enrollment procedure will be completed when the application is completed. The warranty will begin on the date of shipment of the product.

  • About after joining

    After you register, an auto-reply e-mail will be sent to you for confirmation. Within a few days after that, the secretariat will send you an e-mail confirming the completion of the registration process. Please keep your membership number (10 digits) in that e-mail so that you do not lose it. When maintenance is required, please contact Toyo Kitchen Customer Service and provide your name, address, Concierge Club Basic membership number, and the membership number. (You may also use the number on your warranty card if you are unsure.)

  • Warranty Coverage

    • The warranty covers malfunctions and defects that occur under normal use in accordance with user's manual.
    • The warranty period for the built-in appliances in the kitchen is 1 year for our original products and the warranty period for the purchased products is in accordance with the warranty period of the relevant appliances.
    • Sliding storage units, sliding wall units, and sliding floor units are warranted for 2 years.
    • In principle, the rooms are for general household use, and other uses (cooking classes, kitchens, etc.) are not eligible.
    • Warranty coverage will be in units of one set.
    • Please note that membership may not be available for use overseas or on remote islands within Japan.
    • The warranty does not cover damage caused by earthquakes or other disasters.
    • The details of the warranty will be in accordance with the contents of our warranty card.
  • Notes

    • Please complete the enrollment process as soon as possible after purchase.
    • In accordance with our privacy policy, we will not use your personal information for any purpose other than to respond to your requests for maintenance and to inform you about our events and products.

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